DeWALT 12v Inspection Camera Kit Replacement Parts For Model DCT412S1 (Type 1)

Hi Tommy, Thank you for your question. There is some troubleshooting information in your owner's manual that may help. -Make sure the 12V Max* battery Is charged. - Make sure the screen is fully charged. - Make sure the screen is always attached to the handle set. The picture may freeze If you attempt to remove the (screen) from the handle set while taking a photo or video. - Make sure the battery Is installed on the handle set when in use. - Make sure the camera cable is attached to the handle set properly. - Make sure the handle set is turned on as well as the screen. - Make sure the back of the handle set is not covered with debris so the screen slides on easily and no damage to the screen occurs. - If the screen freezes or won't turn on. Insert a small object (i.e., paper clip end) Into the reset button located on the back of the screen. - If the picture Is dim, roll the brightness control switch to brighten the LED light. Here is a link to your owner's manual that you may reference for more information, https://www.toolservicenet.com/i/DEWALT/GLOBALBOM/QU/DCT412S1/1/Instruction_Manual/EN/N566604_Cameras.pdf. If you require more information, please resubmit your question with details of what is going on with the camera or you may contact DeWalt. Their telephone number is 1-800-433-9258. If you have any questions, please let us know. We are open 7 days a week. We look forward to hearing from you!