Heat Shield For Cookbox 62765

The heat shield fit very well, and even included a new screw.

This shield fit perfectly and came with a new screw as well.

The new heat shield fit perfectly and was very easy to install once the old rusted shield was removed.

Easy repair once I got the corroded screw out. Used vice grips. The low rating is due to length of delivery time. Parts from two other sources arrived much quicker.

It's great that you had this part. It's ONE of the parts I originally needed and ordered from eReplacements.com. There was another component of this order that was NOT in stock, but 'stock status' was NOT disclosed, nor was the inability of eReplacements.com to ship the items separately. When I received the email that told me of backordered items and the holdup of the entire order, I tried to access my order online to cancel. I also tried calling the company. After receiving another email w/cancellation instructions, I proceeded to cancel (I thought) the first order, and create one with just the items I needed right away. I just received notification that my first order is being shipped because the backordered parts arrived. I realize I probably should have been more proactively checking to make sure, but was just happy to have grill parts I needed on the way. I think I've successfully cancelled the first order now, but it's costing me $50 on the outside for shipping costs. I'm not a first timer either, but good communication and website function is totally something I should expect and not have to pay extra for. My future business will depend on how this situation is handled moving forward.