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  2. Cookie Policy

Cookie Policy

Last Updated:
 
August 13, 2025

  1. Introduction

    This Cookie Policy supplements the information contained in our Privacy Policy and Terms of Use and clarifies the various types of cookies, web beacons, tags, pixels, clear gifs, and similar tracking technologies (collectively “Cookies”) that may be used on the website eReplacementParts.com or encompass.com (each, a “Website” and collectively the “Websites”) operated by or for PT Intermediate Holdings IV, LLC, and its affiliates and subsidiaries (“Company,” “our,” or “we”) when you visit them.

    We use Cookies and pixels as automatic data collection mechanisms that collect information, including in some instances personal information, from users of our Websites and services (collectively, the "Services"). Third parties also place these tools on our Websites to collect and process information about our users for various purposes, including for security, for analytics, and to facilitate targeted advertising. These tools include without limitation, Google Analytics, Meta Pixel, LinkedIn, Reddit Pixel, and Klaviyo. Please carefully review the linked information associated with each tool, which is also detailed below. For more information about how we use any personal information collected through Cookies, please refer to our Privacy Policy.

    By visiting our Websites, or otherwise using our Services, you consent to our use of Cookies and pixels as detailed in this Cookie Policy.

    Please visit our Cookie Charts below for further details about which Cookies and pixels we use in connection with our Services. When we make material changes, we will notify you by posting a banner on this webpage. The "Last Modified" date at the top of this page indicates when this Cookie Policy was last updated.

  2. What Categories of Cookies and Similar Technologies Do We Use?

    Cookies (or browser cookies).
    A cookie is a small file created by a web server that can be placed on the hard drive of your computer for use either during a particular browsing session (a "session" cookie) or a future browsing session (a "persistent" or "permanent" cookie). We use four types of cookies in connection with our Services:
    • Essential Cookies:
      Essential cookies enable you to navigate the Websites and use their services and features. Without these essential cookies, the Websites will not perform smoothly, and we may not be able to provide the Websites or Services to you. These essential cookies enable (i) services that you specifically request, such as setting your privacy preferences, logging into your account, or filling in forms, and (ii) core functionalities, such as Website security, network management, and accessibility.
    • Preference Cookies:
      We use preference cookies collect information about your choices and preferences, such as preferred language and other website settings, which allows us to customize our Websites accordingly.
    • Analytics Cookies:
      Analytics cookies collect information about your use of the Websites and enable us to improve the way they function and operate. Analytics cookies convey the most frequently visited pages on the Websites, help us record and debug any problems with the Websites, and demonstrate the effectiveness of our advertisements.
    • Advertising Cookies:
      We use advertising cookies and pixels (including those provided by third parties) to display targeting promotions or advertisements based on your interests. These cookies collect information about your activities on this and other websites to provide you with interest-based advertising. These cookies also help us track the effectiveness of our marketing efforts.

    Pixels. Pages of our Websites and our e-mails may contain small graphic images known as pixels (also referred to as "pixel tags," "clear gifs," or "web beacons") that help us analyze users' behavior in connection with our Services and to measure the effectiveness of our Services and related advertising. We use pixel tags on our Websites to collect information about users' use of our Services, such as which Website pages you view, which features or links you use, or other such actions you take relative to our Services. Types of information that pixels may gather include the IP address of the device you use to access the Services, date and time information, immediate browsing history, and technical information about your device such as the browser type and operating system. Pixels can also allow us, or third parties, to place cookies on your device.

    Tags. Tags are pieces of code used on our Websites that allow us to better understand our Websites’ users, such as the users who complete a purchase after viewing an advertisement.

    Social Widgets. These are buttons or icons provided by third-party social media providers that allow you to interact with social media services when you view a webpage or mobile app screen. These social widgets may collect browsing data, which may be received by the third party that provided the widget.

    You can learn more about your choices and how we use Personal Information collected through the use of Cookies by visiting our Privacy Policy

  3. Do Third Parties Use Cookies or Similar Technologies on Our Websites?

    Yes. Please note that third parties also use Cookies and similar technologies in connection with our Services. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. Third-party technologies, are reflected in the chart in Section 4 of this Cookie Policy, and include, but are not limited to, the following:

    • Google Analytics.
      Our Websites use Google Analytics, provided by Google. This web analytics program collects and generates information, through cookie placement, about your use of the Website. Google will use this information to evaluate your use of our Websites, to compile reports on Website activity and to provide us with other services related to Website activity and internet usage. The IP address provided to us by Google Analytics will not be merged with other data that Google provides to us. If you would like to prevent Google Analytics from collecting your data, you can prevent this collection by utilizing the opt-out tool that Google makes available at the following site: http://tools.google.com/dlpage/gaoptout. If you use this tool, an opt-out cookie will be placed to prevent Google Analytics from collecting your information. Google's Terms of Use and privacy policy can be found on this page https://policies.google.com.
    • Meta Pixel.
      We use Meta Pixel, operated by Meta Platforms, Inc. ("Meta") on our Websites. Meta Pixel is a portion of code integrated into our Websites which allows Meta to identify our Website users as targets for advertising that Meta offers (collectively referenced here as "Meta ads," which includes advertisements commonly known as "Facebook ads"). We use this technology to display our Meta ads only to users of Meta services (e.g., Facebook) who have shown an interest in our services or share interests in certain topics or products, which can be determined on the basis of which web sites you visit, which information we transmit to Meta through the Meta Pixel. Meta Pixel also helps us understand how effective (or not) our Meta ads are, by allowing us to see whether our users have been redirected to our Services after clicking on a Meta ad. Where this occurs, Meta Pixel further allows us to identify, with Meta's help, broadcast audiences that are similar to users using our Services in this way. It also helps us to obtain detailed statistics about the use of our Website for market research purposes. When users visit our Websites, the Meta Pixel directly connects to servers operated by Meta or its affiliated companies, such as Facebook. That server is then notified that you have visited our Website and Meta records this information in your personal Meta-associated account (e.g., your Facebook account). Meta may also use this information for its own promotional purposes, for instance, allowing Facebook and its partners to show you advertisements on and outside of Facebook, in accordance with Facebook’s Data Usage Policy, available at https://www.facebook.com/policy.php. You can disable this function as shown at https://www.facebook.com/settings?tab=ads.

  4. Which Cookies or Similar Technologies Do We Use on Our Websites and for What Purposes?

    We utilize the following Cookies on our Websites:

    Cookie Name Cookie Category Purpose for Cookie Expiration First or Third Party
    Google Analytics Performance/Analytics Web traffic tracking. https://www.google.com/policies/privacy and https://policies.google.com/privacy/partners. 24 months 3rd party
    Google Tag Manager Performance/Analytics Web traffic tracking. https://www.google.com/policies/privacy and https://policies.google.com/privacy/partners. These may include tags provided by an original equipment manufacturer (OEM). 24 months 3rd party
    DoubleClick by Google (Ad Platform) Advertising/Targeting Analyzes audience to improve Website design and content – conversion tracking and retargeting. https://www.google.com/policies/privacy. 24 months 3rd party
    Facebook Advertising/Targeting Analyzes audience to improve Site design and content - tracks the effectiveness of ad to see if visitor completed a web form and retargets website visitors. https://www.facebook.com/about/privacy/cookies. 24 months 3rd party
    LinkedIn Advertising/Targeting Learn about user activity and LinkedIn audiences, to find trends in user engagement, and to analyze trends with those groups. https://www.linkedin.com/legal/privacy-policy. 24 months 3rd party
    Reddit Pixel Advertising/Targeting Tracks conversions from Reddit ads, helps optimize ad delivery, and builds remarketing audiences. https://www.redditinc.com/policies/privacy-policy. 24 months 3rd party
    Klaviyo Marketing/Functional Supports email marketing and customer engagement by tracking browsing behavior, purchases, and form sign-ups to send targeted communications. https://www.klaviyo.com/legal/privacy. 24 months 3rd party

  5. How Can You Manage the Use of Cookies on Our Websites?

    You may manage the use of Cookies on our Websites and/or opt out of your personal information being used for targeted advertising through the cookie preferences tool located in the footer of each page, as well as our Privacy Policy and the methods provided below:

    • Manage the Use of Cookies
      Most device browsers are set by default to accept cookies. You can manage the use of optional cookies or disable them at any time by (i) using the "Manage Cookie Settings" tab on the cookie banner displayed when you first visit the Websites, or (ii) adjusting your browser settings to refuse some types of cookies or to alert you when cookies are being sent by the services' tracking technologies and advertising.
    • Opt Out of Targeted Advertising.
      To opt out of your personal information being used for the purposes of targeted and behavioral advertising, you may submit a request using the "Do Not Sell My Personal Information" webform link on the Websites or contact us at any of the addresses provided below.

  6. Contact Us

    Please contact us at any of the following addresses:

    Address: 775 Tipton Industrial Drive, Suite F Lawrenceville, GA 30046, USA
    Phone: 877-346-4815 (U.S.) 866-344-1792 (Canada)
    Email: privacy@ereplacementparts.com