Customer Reviews on Makita Products
Individual tool pages on eReplacementParts.com have necessary features for finding parts, like parts lists and breakdown diagrams. But that’s not all.
Every tool page on our website also includes a discussion feature specific to that tool, a place where tool users can ask questions, share experiences, and offer advice.
Discussion features are located at the top of every tool page, and can be viewed by clicking the “Discussion” tab. There is also a discussion box at the bottom of each tool page.
Each page’s discussion feature has three options:
1. Repair Advice for that tool,
2. Repair Questions for that tool, and
3. Reviews of that tool.
Here’s what the discussion feature box looks like:
These information tools put power in our customer’s hands by creating a space where professionals and other tool users can “talk shop” on their own terms, get to the bottom of tricky issues, and give each other a heads up on product performance.
Reviews on tools and machines are especially helpful for potential tool buyers, because several perspectives of in-the-field customer experience come together to lay down the final word.
Makita products are some of our most heavily-reviewed tools and machines, and they also have received some of the highest compliments from users. We highlight three very favorable reviews below that got our attention:
- “thompson” had some words to share about his Makita HM1100C Demolition Hammer in his review post.
“I own several different models but this is the one all my employees love…and they have demolished more concrete and dug more holes using a spade bit than you can imagine,” he wrote. “ I would buy more if they ever stopped making them and store them.”
- “kmontana” had some strong words about his Makita 9527PB Grinder’s excellent performance record.
“Very good tool have had it for 5-6 years never no problem. And I have used the &%#$ out of it.”
- The Makita RBC251 String Trimmer has also received great reviews, and from more than one poster.
“Ted,” an experienced trimmer user says, “The [Makita RBC251 Trimmer] is very easy to work on, fires right up, and gets the job done. It is light and powerful. I highly recommend.”
“I bought this string trimmer weed eater over 10 years ago & has been by far the best weed eater I’ve ever used,” said “Todd M.”
And, professional cutter “Winston” added, “This has to be the best and the lightest trimmer I have ever purchased.”
Thanks for the great reviews everyone, including all those not highlighted here. We’re sure your advice will help other tool users get a more accurate idea of what they’re getting into with a new tool purchase.
Of course, not all tool reviews are positive ones, and opinions often differ; sometimes a lot. The same tool or machine can be a nightmare for one user, and a perfect buy for another. “Different strokes for different folks.” “It takes all kinds.” etc.
At eReplacementParts.com, we simply see the value in customer voices having a place to be heard and shared. Even in the territory of opinion, trends often develop (for bad or for good), and product reviews can at least be a starting point for heading in the right direction.
