CLAMPING JAWS 2609110064

My original order was for duplicates of four different parts for my Bosch planer. I was initially so glad that they had the parts. To ensure I didn’t mess up the order I called Customer Support and placed the order by phone. All the parts were available so I looked forward to receiving them. Weeks passed and all I received was one package with one item I ordered. So I started calling and emailing. After months of the above I only received one HSS blade set and two clamping jaws. Eventually they simply refunded the money for remainder of my order. A major problem with ordering from this company is theirs Customer Service which is staffed apart from their warehouse staff. Communication between the two seems to be a major issue if somthing goes wrong with an order. So great parts but pray they don’t somehow screw your order up cause if they do you could spend months like I did trying to get it straightened out and still not get all the parts you need.