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★★★★★
★★★★★
not the right part,but still great service
I was sent the wrong part (probably my fault) contacted them and was reimbursed full amount +shipping and handling costs right away, did not have to send the part back either, in the meantime I was able to get my old part to work again. will use this company again for sure.
Guest - November 3, 2020
Verified Purchase
★★★★★
★★★★★
Perfect Transaction and Part
Easy to order, EXCELLENT customer service, arrived quickly - and the part was exactly what I needed. What else can I say except that ALL companies should conduct their business with this level of quality.
Guest - March 4, 2022
Verified Purchase
★★★★★
★★★★★
stick blender
The part was a perfect replacement for an item I've had for years. It was simply lost. Ereplacement parts prevented a major post-Thanksgiving fight. I asked HOW COULD YOU HAVE LOST IT? WHAT MAKES YOU THINK I LOST ? I'LL BUY YOU A NEW ONE. I DON"T NEED A NEW ONE, I"M JUST MISSING THAT ONE PART. You get the idea so THANKS. The only downside was the shipping was more than the part cost,but that's not on you guys
Guest - December 30, 2022
Verified Purchase
★★★★★
★★★★★
Wrong size
I wrote to customer service seeking info about exchange for the right size item but have yet to hear back. Been well more than a week.
Guest - October 26, 2021
Verified Purchase
October 26, 2021
Hi Harris,
Thank you for your review. Please accept our apologies for this situation. We will be in touch with you shortly regarding your order.
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This was just a matter of putting the pieces together. Pieces that are meant to come apart for cleaning purposes . So no tools necessary. Glad I was able to get replacement parts as it\'s not possible to buy this model any longer.
I went on the Replacement Parts web site, quickly found the replacement part required, and
placed the order, and got a very quick part arrival. Super easy to order from this Company. And super easy to replace the part.
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Braun appearently changed the size of the \"Upper Part.\" The one I got was significantly smaller than the one that fit our Braun. The model number was the same.
After the new part did not fit. I beat the sintered bronze bearing off the shaft after soaking it with WD40. I sanded the corrosion off the steel shaft, lubed it with silicon. and reassemble the \"Upper Part.\" It work fine again. Be careful to not break the bearing. Sintered bronze is not strong.
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Stock Status
This part is in stock in our warehouse and will ship out within 1 business day of the order being placed.
New stock is on the way! On order parts usually ship within 7 business days.
Item is not in stock and usually ships 10-15 business days from the time you place your order.
This item is no longer being made by the manufacturer, and cannot be added to your shopping cart.
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Mail-In Recycling Rebate
Some of the parts we sell are eligible for mail-in rebates since we can recycle them. We will display any applicable rebates in your shopping cart. To redeem your rebate, contact Customer Service after you have received your part.
