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Customer Repair Instructions
All our customer repair instructions are solicited directly from other customers just like you who have purchased and replaced this exact part.
A Bit Difficult
30 - 60 mins
(16 rated repairs)?
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The pilot light on my fireplace would go out. I could relight the pilot and start the fireplace, but once it was shut off, the pilot would go out again
I decided that after 15 years of use, it would be better to replace the major components that take the most abuse so I opted to purchase the pilot assembly. Take a picture of the log set up before you remove them. Shut the gas off before you do anything. The hardest part of the job was breaking the one mounting screw loose. I used a l
... Read moreittle penetrating oil and it came right out. I could fish everything through the hole except the thermophile. I had to disconnect that from the assembly and fish it up into the hole separately. I used a phillips screwdriver to terminate the two wires. I took a picture of the wire lugs to make sure I got the correct wires on the terminal. I also used open end wrenches to terminate the thermophile and the thermocouple. An adjustable wrench was too large to fit into the tight space on the controller so make sure you get the correct size open end wrenches first before you proceed. While I was in there, I used a shop vac to clean the dust out around the base of the fireplace.
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Fireplace pilot was on but the flame would not ignite
Turned the gas off and let the ceramic logs cool off.
put a protective towel or mat on the floor to prevent scratching the floor or burning carpet fibers.
Removed the top grill and door.
Opened the bottom access door.
Take a digital picture of the connections or write them down.
Using a can of compressed air,
... Read more blow away any dust from around the connections you will disconnect so you do not get any dust in the lines when reconnecting them.
Disconnect the electrical connection first, then gas lines using the correct size small open end box wrenches.
Use a putty knife to scrape away the putty where the ignitor comes through from the bottom.
Loosen the screw securing the ignitor assembly and then carefully pull the assembly up through the hole. Practice not kinking the lines as you will need to install the new part without kinking them.
Install the new assembly, reconnect the gas lines and electrical connections.
Reinstall the door and top grille.
Turn the gas on and start the pilot flame.
Using a small amount of liquid dish washing soap or hand soap and put in just a couple drops of water. Using a Q tip or other small applicator, put the solution around the nuts for the gas lines you reconnected.
Turn the fireplace on and observe for any expanding air bubbles at the gas connections you just tightened. If none, then you do not have a gas leak. If you see small bubbles forming, turn it off and tighten the needed connections slightly more and recheck.
When no leaks, flip up the bottom access door and sit back and enjoy your fireplace
Repairman wants $180 PLUS PARTS just to light the pilot. I purchased a new pilot assembly from ereplacementparts.com for less than half of that (including shipping) and it works like a charm. Extremely easy install (2 threaded nuts and 2 wires). The tubing only goes one way. Put the wires on the same places as the old part. Very easy. N
... Read moreot only did we save well over $100 in labor alone, but we have NEW pilot assembly! Very happy.
Removing the old pilot assembly was a little challenging, hard to reach or screw stuck etc, but somehow got it done. Always take photos before you start anywhere you work on, so you know where the wires go and other layout etc
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Repair part fit correctly
Charles from Lancaster, Ohio
3 of 3 peoplefound this instruction helpful.
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers, Socket set, Wrench (Adjustable), Wrench set
1. Turn off Gas
2. Remove front glass - logs - lava rocks - back piece metal that log sets on
3. Vacuum fireplace and sides - check to make sure fitting are tight on new pilot assembly
4. Take photo\'s of pilot - top - bottom - and gas valve so you will know where all new wires go.
5. Make sure your new part loo
... Read moreks like you old part - same number wires - lines ect.
6. Remove some small metal parts around pilot
7. Unhook wires - pilot line - ect. that is on the old assembly - the remove old part
8. Install new part - install pilot line - wires - ect.
9. Reinstall metal parts - logs - glass - ect. - turn on gas - light pilot - test
10. Good luck!
Disassembled log set,(be careful not to drop them) removed shields and mounting screws. Removed two nuts holding thermocouple and pilot tube. Attached wires. Reversed procedure and viola! Only trouble was rusted screws.
There is a plate under the fireplace that needs to be removed first. Mine was sealed up with heat compatible silicone, so the first thing to do is cut the plate free with a razor blade or safety knife. There is very little room to get the plate screw off, so you need a short screw driver. For me, the screw was too tight to remove with the
... Read more screwdriver, so I used a small set of channel locks. Then, you need to remove the screw holding down the pilot assembly. I used an impact driver because the screw was too tight. Finally, I removed the gas lines off the main control unit. Be very careful not to damage the threads though. Re installation is easy, just put it all back as it was.
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Pilot light was lighting well below where it needed to be in order to light the fire.
Take photos of the log setup and wiring placement prior to any removal.
You will probably need to spray some WD-40 on the screws to be removed and let them sit a few minutes to loosen the screws.
1. Shut the gas off.
2. Remove logs and ember stones.
3. Remove the front log bracket with 2 Phillips screws.
... Read more />4. Remove the rear heat shield screwed to the back wall of the firebox. (2 Phillips screws)
5. Disconnect the 2 gas lines of the pilot assembly using open-end box wrenches.
6. Disconnect wires from the controller.
7. Carefully disconnect the igniter wire from the back of the igniter button.
NOTE:
Before trying to remove the old pilot assembly, it\'s necessary to remove the small heat shield that\'s fastened with one Phillips screw underneath the hole for the pilot assembly. There is almost no room to work and I needed a mini ratchet Phillips screwdriver to loosen the screw so the pilot assembly could be fished out of the hole in the metal plate.
8. Once the heat shield is removed carefully pull out the pilot wires and the gas lines.
9. Fish the wires and gas lines of the new pilot assembly carefully through the hole taking care not to kink the gas lines.
10. Reinstall the heat shield under the pilot assembly. (Very tight space to work.)
11. Reconnect the wires and gas lines and tighten them. After reconnecting the igniter wire, check the igniter to see if you have a spark. If you do, continue to the next step.
12. Spray a little soapy water on the gas fittings, turn the gas valve back on and check for the smell of gas and leaks where the soapy water was sprayed.
13. Reinstall the rear heat shield and the front bracket for the log assembly.
14. Reinstall the ceramic logs and the stone embers.
15. Reinstall the glass door and fasten it as necessary.
16. Light the pilot and turn the fireplace on and enjoy having heat again.
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