I wanted to type a line and let you know that I was very satisfied with my shopping experience here. I found your website easy to navigate through and when I did have a question, I called your 800 number. I spoke to your Customer service representative and she was very helpful as she answered all my questions and was understanding of the information I needed. As a service professional myself, I am always very aware of how I am treated in instances like this, and I felt that she was very professional and ready to assist me with my order. Thanks for the good service and I plan to use your company for all my future tool part needs!