Slow Cooker: Controls or Buttons Don't Work Right
If the controls or buttons don't work right on your slow cooker, this can impact the effectiveness of the appliance, and you will want to fix this right away. Our experts have nared down the issue to these parts: the probe, knob, control, and switch. Our troubleshooting guide is here to help you pinpoint which part needs to be replaced and how you can get it working again on your own.
Knobs
If the knob on your slow cooker will not rotate, the splines wear out, or the buttons do not work well, replace the knob to ensure you have control over the settings and temperatures in your slow cooker.
Switches
If you are trying to use the switch to control the temperature and time on your slow cooker, but it does not work, check the circuit board first. If the board is working, the switch might be worn out from use and time. In this case, replace the switch with a new one.
Control Panels
The control panel in your slow cooker affects the transfer of heat and the function of the heating element, which can produce a burnt or electrical smell if burned out or broken. It will need to be replaced for better cooking results.
Probes
If the probe, which detects the temperature of the meat you are cooking is not reading the right temperature, the buttons might not respond to commands and the probe will need to be replaced. Since the probe insert is a separate piece, it is an easy repair as you do not have to disassemble your slow cooker.