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★★★★★
★★★★★
Wrong Part
Part was ordered on May 8 but did not arrive until June 21. Although the part no. (Kcd2) matched my broken switch, it was not the correct replacement part. It did not fit my machine. I have since learned that there are many different shapes and sizes of Kcd2 switches and was able to obtain the right one at a local Grainer store. I paid just as much for shipping as I did the part so paying another $7 to return it does not make much sense. Can you offer some sort of reasonable solution? Please advise.
Guest - July 6, 2022
Verified Purchase
July 6, 2022
Hi Alan,
Thank you for your review. Please accept our apologies for this situation. We will be in touch with you shortly regarding your order.
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