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★★★★★
★★★★★
easy repair!!!
arrived quickly!!
Guest - September 1, 2019
Verified Purchase
★★★★★
★★★★★
Wrong Part but Great Customer Service
The part I received was the one I was told to order for my Briggs and Stratton engine. Unfortunately it was the wrong part. Contacted customer service and was provided prepaid shipping labels to send it back. Also given B&S # to call and they gave me correct P/N (594106) which I reordered and received today. Works great and I received a credit for my first purchase. Only gave 4 stars due to the wrong part to start with, but they redeemed themselves with how they corrected their error. PS: B&S has two different covers for my model engine and I just got the wrong one for me the first time.
Guest - October 4, 2019
Verified Purchase
★★★★★
★★★★★
Easy repair when you have the correct part
Second time I got the correct part. Apparently a split in serial #s. Still trying to return the incorrect part?
Howard - April 29, 2021
Verified Purchase
★★★★★
★★★★★
Wrong part, easy return
It was the wrong part for the air cleaner on my mower. It turned out that there were 2 different air cleaners for the same mower engine, I looked up the correct one on the B & S website and called it in to your customer service (CS) person.
Your CS people are great! Your return service is easy.
Guest - December 9, 2021
Verified Purchase
★★★★★
★★★★★
The part was not the right part even though that what was indicated by the model number
The part was not the right part . Since I gave all the information I discarded the packaging before finding out
Guest - June 9, 2020
Verified Purchase
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Some of the parts we sell are eligible for mail-in rebates since we can recycle them. We will display any applicable rebates in your shopping cart. To redeem your rebate, contact Customer Service after you have received your part.