After removing the top cover and punch pin from the planetary, the retaining clip had to come off. Use a snap ring removal tool. Remove the washer, and slide the shaft down. Be sure to have the correct grease for Kitchen Aid mixer. Reassemble in the reverse order.
I used your exceptionally good repair video on You Tube after I had initially opened the mixer. But the key to success was the break-down repair parts diagrams on this web site. The detail was exceptional and allowed me to assess exactly what I needed and put the parts in the shopping cart as I went. The mixers are simple to repair once y
... Read moreou see the basics. But I couldn\'t have done it so easily without the info and parts from eReplacementParts. Shipping was exceptionally quick and very well packaged.
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Model Cross Reference
This part works with the following models:
ERP Number: ERP11746909
Manufacturer Part Number: WP9703438
This part is in stock in our warehouse and will ship out within 1 business day of the order being placed.
New stock is on the way! On order parts usually ship within 7 business days.
Item is not in stock and usually ships 10-15 business days from the time you place your order.
This item is no longer being made by the manufacturer, and cannot be added to your shopping cart.
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Mail-In Recycling Rebate
Some of the parts we sell are eligible for mail-in rebates since we can recycle them. We will display any applicable rebates in your shopping cart. To redeem your rebate, contact Customer Service after you have received your part.