O-Ring

Hi Frank, Thank you for your question. If your coffee is watered down, there are 4 reasons for this. 1. You may not be using enough coffee. For every 6 ounces of water, use 2 Tbsp of coffee. 2. You may not be brewing the coffee long enough. Like tea, if the coffee is not allowed to steep for the proper length of time, you will have weak tasting coffee. For information on brewing time, you will need to consult the owner's manual for the coffee maker. 3. Make sure the water is heated correctly, so the coffee is not watered down. The ideal coffee brewing water temperature is around 195-205 degrees or about ~30 seconds off of the boil. 4. If your coffee maker is producing weak coffee, the coffee grinds you are using may be the wrong size. If the coffee grinds are too coarse of a coffee grind, then you will end up with weak tasting coffee. I hope this helps. Thank you and have a great day!

Hi Frank, Thank you for your question. If you are finding that the coffee maker is overflowing, you may have to adjust the the nozzle or spout or you may either have a clogged filter or the coffee grinds are not the correct size. Adjust the nozzle or spout to see if this helps, if not thoroughly clean the coffee maker. Remove all of the coffee grinds, water and any left over coffee and then pour 3 cups of vinegar and 6 cups of cold water into the coffee maker and turn the brewing cycle on. After the first cycle, run the brewing process 2 more times with just cold water until the smell of vinegar is gone. Also clean the brew basket of any debris. If you have done all this and the water is still running too fast, then the filter will likely need to be replaced. Also make sure the size of the coffee grinds are correct for the method of brewing you are using. If it is still over flowing reduce the amount of cups you are brewing and this may correct the issue. I hope this helps. Thank you and have a great day!