Accessories for the Cuisinart CHW-12
Questions & Answers
I need the part number for the heating element
Carl for model number CHW-12
Hello Carl, thank you for your inquiry! The part you described does not appear in the parts list for this model. Please reach out to Cuisinart at 1-800-726-0190 directly to obtain the part number you need to order. Once you have this information, please feel free to check back with us for pricing and availability information. Thank you.
Can I replace the plate the coffee pot sits on, mine is very rusty.
Hello Cindy, thank you for your inquiry! Yes, this part is available. It can be located under part number CHW-12DTP. I hope this information helps!
The clock quit working and my Cuisinart coffee center SS - 15 series. Are there batteries or can the clock be replaced?
Hi Phillis, Thank you for your question. The clock is not listed in the parts list for your model and there are no batteries listed in the manual for your coffee. For more information on whether or not you can get a replacement clock, you will need to contact Cuisinart. Their telephone number is 1-800-726-0190. If they provide you with a part number for the part, you may call us back with it and we can verify if we have it available for you. I hope this helps. Thank you and have a great day!
My on, off button does not come on or coffee does not brew but the hot water side works. What parts do I need?
John for model number CHW-12
Hello John, Thank you for the question. This normally indicates the controls are defective and will need to be replaced. I looked up the part and it is listed as No Longer Available/Discontinued. There are no part substitutions listed. My suggestion here would be to call the manufacturer and see if they can provide you with a substitution for these part numbers. Hope this helps!
Want to purchase filter for this pot
Thelma for model number SS-15
Hello Thelma, Thank you for your question. The part number for a pack of 2 filters for your model is DCC-RWF and retails for $17.17 on our site. Hope this helps!
On the very bottoms of my coffee pot there was a medal plate. It has rusted off is there a replacement part for this.
Marie for model number Chw-12
Hello Marie , You are not referring to the coffee pot itself , correct but rather the plate the pot sits on ? The glass pot is available as part number DCC-1200PRC, however the bottom it sits on is not sold as a part. Hope this helps
It is very loud when it brews.
Debra for model number CHW-12
Good Day Debra. Thank you for your question in regards to your Model Number CHW-12. We unfortunately through our research were not able to find what the cause of the issue you are having would be. We would recommend reaching out to the manufacturer at 800-726-0190 for further assistance. Best Regards.
The rubber plug for the hot water drain on the bottom of the hot water dispenser tore in half. Can I buy a replacement part? I can't use the dispenser without it.
Sherry for model number CHW-12
Good Day Sherry. Thank you for your question in regards to your unit (Model Number CHW-12). The part you described does not appear in the parts list for this model. Please reach out to Cuisinart at 800-726-0190 directly to obtain the part number you need to order. Once you have this information, please feel free to check back with us for pricing and availability information. Best Regards.
So Im not sure if its a replaceable part, but on the bottom of the whole coffee maker is a metal plate...heat plate?? Mine is sorched as leaks went under and sorched the plate which i believe is the reson coffee maker stopped working...over heating. Can I get the plate or is it most likey not fixable as other stuff might have over heated inside as well??
Tamara for model number CHW-12
Hello Tamara and thank you for writing. Drip Tray Plate Part Number: CHW-12DTP is in the list of compatible items for your model. Hope this helps. Please contact us anytime. It is hard to tell if there is more damage inside the machine. without testing with a multimeter. Hope this helps. Contact us anytime.
coffee maker is leaking water. In need of new rubber water lines or tubes.
Rick for model number CHW12
Hello Rick and thanks for writing. Those water lines are not available. For more specialized assistance or to speak with someone about this, we would suggest calling the manufacturer of the unit directly. Once you get the information you need, we should be able to find the information on our site for you. Hope this helps Here is a link to the parts of your model that are available. https://www.ereplacementparts.com/cuisinart-chw12-coffee-plus-12cup-programmable-coffeemaker-with-hot-water-system-parts-c-147322_147325_147362.html
I need the water release tab
Shelly for model number CHW-14
Hello Shelly, Thank you for writing. Sadly, the part you are requesting we do not have listed. We strongly recommend you contact the manufacturer, as they would have this information in their system. Ask them for the part number you require and contact back to see if it is something we carry. Hope this helps!
Cusinart 12 cup coffee maker with hot water dispenser. The hot water resivore plug was missing from the bottom, is there a replacement part.
Alfredo for model number 323888518293
Hello Alfredo, thank you for your inquiry! The part you described does not appear in the parts list for this model. Please reach out to Cuisinart at 1-800-726-0190 directly to obtain the part number you need to order. Once you have this information, please feel free to check back with us for pricing and availability information. Thank you.
The on button turns off after brewing and will not stay on when pressed.
pam for model number CHW 12 cup
Hello Pam, thank you for your inquiry! Attached is a link that will help with your inquiry. Thank you. https://www.ifixit.com/Device/Cuisinart_CHW-12
What would cause a leak in the "hot water" side of this device? Just started leaking this week. Normally this problem occurs overnight with the power turned off. Many thanks
N/A for model number Cuisinart chw-12
Hello, thank you for your inquiry! Steps to stop the leak : 1. Clean. If your coffee maker seems to be clogged, try cleaning it with a mixture of white vinegar and water. 2. Inspect the Pump Valve. Unplug the coffee maker and examine the pump valve. If the pump valve is broken or has a clog, then the water will not be able to rise up and flow through the fill tube. 3. Look at the Brew Switch. Examine the brewing switch to ensure that is working. To get to the brewing switch, remove the base plate. Next, you will need to test the switch with your volt-ohmmeter. 4. Inspect the Tube Connectors. If the coffee maker is leaking or sputtering then you should take a look at the tube connectors. Many times, a leaky coffee maker is caused by faulty tube connectors. I hope this information helps!
I have a chw12 coffee and hot water maker. I lost the plastic plug at the bottom of the maker after I drained the reserviour for the hot water side. Can I replace this?
Donna for model number chw12
Hi Donna, thank you for your question. Unfortunately it is no longer available and does not have a replacement. We would love to help you find the part you need, but our call center agents will, regrettably, be unable to assist you with tracking it down. However, you may still be able to locate the part you need by trying the following: 1. Using a search engine to type your part number and see if other retailers still have this part in stock. 2. Visiting online stores such as eBay and finding sellers that have this part. 3. Trying retailers and repair stores in your local area to see if they have the part in their inventory. 4. Talking to a local repair technician, who may have the part you need, or may be able to repair your existing part. 5. Reaching out to the manufacturer of your product to see what their recommendations are for replacing this part. Good luck with your repair.
The pot no longer stays hot after brewing. Can the base heating element be replaced?
Robert for model number CHW 12
Hello Robert and thanks for writing. The part you are looking for has been discontinued for your model and is no longer available. We have no known replacement information in our system. We recommend you contact the manufacturer of the part to see if they have recently released a new substitute. We do carry other spare parts for units such as yours, for example, Part Number: DCC-RWF Good Luck with your repair.
need a replacement water tank for the K cup side of this coffee maker. Don't see it on your site.
Kelly for model number SS-15
Hello Kelly, thank you for your question. Unfortunately, it is not listed as an available replacement part for this unit.
On the bottom of the coffemaker where it makes contact with the countertop, there is a circular metal plate that is situated under the heating plate. This metal plate us rusted. It is not the drip tray plate. Is there a replacement part for this?
Sandra for model number CHW-12
Hello Sandra, thank you for your inquiry. he part you described does not appear in the parts list for this model. Please reach out to Cuisinart at 1-800-726-0190 directly to obtain the part number you need to order. Once you have this information, please feel free to check back with us for pricing and availability information. Thank you.
Antoinette for model number CHW-12 the pot in red
Hello and thank you for writing. Only the black one # DCC-1200PRC is available. We hope this helps. Please contact us anytime if you require further assistance.
Discussion for the Cuisinart CHW-12 Coffee Plus 12-Cup W/ Hot Water System
Discussion is closed. To ask our experts a question about a part, use the Q&A feature on our product pages.
Question: Parts For Cuisinart Coffee Maker
I need a part for the bottom drain of my CHW12 cuisinart coffee maker. Please help me find one.
If the part is not shown above it is either not available or Cuisinart does not offer it for sale. They do not supply internal parts for their products. You have to send it to them.
Question: Charcoal Filter
Charcoal filter for chw-12 is listed for $16.50. What quantity does that include or how many filters do I get for that price?
The part number DCC-RWF package contains two charcoal filters.
The part number DCC-RWF package contains two charcoal filters.