Catcher Frame

The negative review is about the service and not about the part. The part is a simple mower bag steel rod welded frame and works perfectly however took almost 3 months for delivery. I ordered the part on 6/4/19 and just received it last week 8/26/2019. I think the manufacturer of the part and this company could work together better to facilitate better response time for their customers. I received several communications citing the part was on back order(lack of inventory)to the part was damaged after receiving it and had to be reordered. The company did reimburse me for the shipping cost after not receiving the part over a month after first ordered. This was after I requested compensation.