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About Us

Who We Are launched in 2004, distributing tool and machine parts and accessories nationwide. Our roots are in power tools, repairs, and ecommerce, so we set a goal to combine our experience and build a specialized online business that meets the high standards of the industry it serves. More than anything, thinking from our customer's perspective has been the key to meeting those high standards with fast, accurate, friendly service. With a knowledgeable customer service staff, online tool schematics, and repair forums, is engineered from the inside out for high-performance parts replacement.

Today we are also pleased to offer a comprehensive product selection, with parts and accessories from dozens of industry leading tool and machine manufacturers.

We believe that focusing on customer service is the best way for a people-oriented business to continue being a people-oriented business. Our operators are helpful, friendly, and they go the extra mile to give our clients the service they deserve. Callers can depend on them to troubleshoot problems and research answers for any question. Our people are committed to a simple idea, that a machine and tool parts company should run like a well-serviced machine does: smoothly and accurately.

Representatives can be reached from 8:30 AM - 5:00 PM Monday through Friday, mountain time (10:30 AM - 7:00 PM eastern time) by calling toll-free at 877-346-4814, or by email.

Our Products now offers well over 300,000 individual machine and tool parts, with over 3.2 million separate applications for those parts, including parts and accessories for lawn and garden equipment and small engines. Our website also includes over 100,000 tool breakdown diagrams and downloadable pdf schematic documents.

Every part we sell is a genuine OEM part (original equipment manufacturer). Specific searches, detailed breakdown pages, and parts photos make finding an item on our website fast and easy.

Here is a list of the machine and power tool brands included in our inventory:

APW, Abu Garcia, Accutemp, Admiral, Airmaster, Airstream, Alfresco, Alpha, Amana, American Range, American Standard, Ametek, Andis, Aprilaire, Ariens, Arkla, Armstrong, Astra, Aussie, Austin Air, BUNN, Bakers Pride, Barranca Diamond, Bear Cat, Belleco, Berkel, Best Air Pro, Bevles, Bialetti, Biesemeyer, Bissell, Black and Decker, Blendtec, Blodgett, Bloomfield, Blue Ember, Blueair, Bluebird, Bodum, Bolens, Bosch, Bostitch, Braun, Breville, Briggs and Stratton, Brinkmann, Broan, Broil King, Broil-Mate, Broilmaster, Brother, CMA, Cadco, Caloric, Calspa, Camp Chef, Campbell Hausfeld, Canon, Carter Hoffmann, Centro, Chamberlain, Chapin, Char-Broil, Chargriller, Charmglow, Chicago Pneumatic, Classen, Cleco, Cleveland, Coleman, Coleman Spa, Craftsman, Cres Cor, Crock-Pot, Crosley, Cub Cadet, Cuisinart, Cybex, Dacor, DeLonghi, DeVilbiss, DeWALT, Dell, Delta, Delta Faucet, Dirt Devil, Dotco, Dremel, Ducane, Duke, Dustless Technologies, Dynabrade, Dynasty, Dyson, EDIC, EarthWay, Echo, Edlund, Electro Freeze, Electrolux

Getting the Job Done

It takes focus and planning to deliver quality service, and we want our customers to know where our priorities are. stands by the following objectives to answer the performance demands of a tough industry.

  1. Real People
    Our connection with our customers is the most important facet of our company. We display our phone number and other contact information where it can be seen most easily, because we want our customers to call and hear a real person answer the phone, right here at our warehouse.

  2. Making a Helpful Website
    Our website is designed to get customers what they need when they need it. We know that every minute we spend making our website helpful and pleasant to navigate is time well-spent.

  3. Selection, Inventory, and Volume
    We are always increasing our inventory to carry as many parts for as many brands for as many tools and machines as possible. By making our product selection comprehensive, customers benefit from added convenience and can save on shipping by combining the things they're looking for into one order. We also have special ordering options to get those hard-to-find parts.

  4. Speed and Accuracy
    In-stock inventory items ship fast from We have several shipping options available to both the U.S. and Canada. Our shipping process is checked and double-checked for speed and accuracy.

  5. Following-Through
    We follow through on every order, concern, and question. Our customers come to expect our commitment to work with them until they are fully satisfied and the job is done.

Thank You for taking a moment to read about our company.

Location and Hours

We are located in Sandy, UT in the United States. Visit us at our Salt Lake Valley location here:

7036 South High Tech Dr.
Midvale, UT 84047
Get directions

Our local store and power tool repair shop is called A1 Industrial Tools and Service. Please visit the A1 Industrial website here. We also offer repair services for all power tool brands listed on our website. Our store hours are from 8:30 AM - 5:00 PM Monday through Friday.
7036 South High Tech Dr.
Midvale, UT 84047
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