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About Us

Who We Are launched in 2004, distributing tool and machine parts and accessories nationwide. Our roots are in power tools, repairs, and ecommerce, so we set a goal to combine our experience and build a specialized online business that meets the high standards of the industry it serves. More than anything, thinking from our customer's perspective has been the key to meeting those high standards with fast, accurate, friendly service. With a knowledgeable customer service staff, online tool schematics, and repair forums, is engineered from the inside out for high-performance parts replacement.

Today we are also pleased to offer a comprehensive product selection, with parts and accessories from dozens of industry leading tool and machine manufacturers.

We believe that focusing on customer service is the best way for a people-oriented business to continue being a people-oriented business. Our operators are helpful, friendly, and they go the extra mile to give our clients the service they deserve. Callers can depend on them to troubleshoot problems and research answers for any question. Our people are committed to a simple idea, that a machine and tool parts company should run like a well-serviced machine does: smoothly and accurately.

Representatives can be reached from 8:30 AM - 5:00 PM Monday through Friday, mountain time (10:30 AM - 7:00 PM eastern time) by calling toll-free at 877-346-4814, or by email.

Our Products now offers well over 300,000 individual machine and tool parts, with over 3.2 million separate applications for those parts, including parts and accessories for lawn and garden equipment and small engines. Our website also includes over 100,000 tool breakdown diagrams and downloadable pdf schematic documents.

Every part we sell is a genuine OEM part (original equipment manufacturer). Specific searches, detailed breakdown pages, and parts photos make finding an item on our website fast and easy.

Here is a list of the machine and power tool brands included in our inventory: