Spacer 948-0331

Ordered the part with very low urgency. However, I did have a window of time I would have liked to complete the repairs. After a week had passed with no part received, I tried to track through USPS. Label created was the only info available. Never received the part. Had to contact seller to address shortage. A reversal of charges was completed. Then went to local outlet and picked up part as I could no longer wait for another shipment. I am a Parts Manager at a new car dealership and know unforeseen things can happen. If it were a more urgent situation, I would have liked to have been able to count on the arrival of the item ordered. I have come to expect this in this day and age. Not mad, just disappointed.