Mixer Worm Follower Gear W11086780

Watched your You Tube video on how to repair KitchenAid mixers. It helped immensely. Thank you.

I removed one screw from rear trim that exposed four more to be able to get into the mixer. Then removed four more screws to get into the grease case that holds the gear assembly. Removing the "pin" requires a special pliers and there's no way around it. I went to auto parts and was recommended one that had adjustable tips ($11.99) but found out the tips were just a little too large to catch the "pin holes". This is the only step that took me hours to complete. After trying to file down the tips it showed to be working but still didn't have the pressure enough to release the pin. I used a screwdriver and pliers to carefully push the pin in an upward direction to remove the pin and be able to remove the broken down gear.
I removed the pin finally after struggling for two hours. I cleaned and removed all the old grease and replaced the gear and replaced the new gear and new grease and seal. After sealing it back, mixer worked like a champ again.
I exchanged the pliers for a better quality set (19.99) and will be repairing our second mixer, the pin came off in less than 5 seconds with the right pliers.
Thank you for having the parts available. Your customer service rep was top notch help.

Replaced worm follower gear, cleaned all of the old grease from gears and housing and replaced with new grease. Re-assembled and mixer works fine. There is a video on u-tube explaining and showing how to dis-assemble and assemble the mixer and what could be wrong. Step by step instructions, very helpful. ( kitchen aid 600 pro mixer repair).

I viewed your you tube video regarding this repair. It saved me money, and I wouldn't have tried this repair without it. I listed the video for anyone that would like to view it.
https://www.youtube.com/watch?v=VeCiivPt7hk

Ordered a new gear and the shaft bearings on each end and the repair worked out very well.

I found your video on "How to Fix a KitchenAid Mixer That Isn't Spinning" on your site. It made the repair much easier than I thought it would have been. Thank you.

It is very easy repair. first you take off the cover then take off the gear box cover. After you remove snap ring the gears slide off. The hardest part is cleaning off all the old grease so you don't have slivers of metal from bad parts ruining the new parts. Just put together in reverse order. If you use the mixer a lot, and mix dough or things heavy you'll be doing this more than once. To make it last longer use on low speed, maybe #2.

Followed instructions found on line.

https://www.youtube.com/watch?v=VeCiivPt7hk

Removed top cover. Removed all the gears and old grease. Installed new gears and bearings, and packed full of grease. Installed new gasket and reassembled. Works like a charm. Watched the video https://www.youtube.com/watch?v=lsbgUHAGWX4

1. Removed the transmission cover.
2. Removed all gears and the spindles.
3. Cleaned the entire unit of all grease and ground metal from the broken gear.
4. Replaced all items including the new gear and greased everything.
5. Installed the cover and tested. All was good. Parts were shipped quickly.