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 How do I find my model number?
Why do we need your model number?
Each product has a unique model number the same way your automobile has a unique make and model. Locating this number helps us provide you with the correct replacement parts and repair help for your specific product.

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Why Repair?

By repairing your own household appliances and electronics, you are giving them a second chance and saving them from the landfill. You'll also reduce the amount of waste, power and gas it requires to manufacture and deliver new products.

I Can’t Find My Sloan Model Number

So you need replacement parts, perhaps a valve, for your Sloan toilet or fixtures? Well, that’s why we’re here. The best place to start for Sloan replacement parts is with your model number. If you still have your owner’s manual or the box your fixture came in, you can quickly find the model number there. If you’ve tossed that, you may have to do a bit of searching to find the information you need.
For Sloan urinals, check the sides and the metal fixtures for a number stamped into the unit. If you have a toilet, check the metal fixtures for a number stamped into the metal. You can also check inside the tank and on the underside of the bowl for a number stamped into the porcelain. Fixtures can be a bit trickier. You may need to remove the handle and check for a number stamped into the metal there.

Once you have your model number, just enter it into the search box above to bring up a list of parts specific to your Sloan product. If you’re still having trouble finding it, just give us a call and one of our customer service reps will happily help you locate the information you need to get the replacement parts you need.
If you’re lucky enough to still have the box or owner’s manual, you can look there to find it. Otherwise, you’ll need to get dirty and look on your product itself. Sloan does not always list their model numbers on their products. Even if they do, it’s going to be in a location that may require the disassembly of your product. But before you go this far, try just looking on the underside of your product. If it’s there, it will be etched, printed, or displayed on the metal of your fixture.

Most Sloan model numbers start with two to three letters, followed by a hyphen (-), followed by three to four numbers. Some examples of this include SF-2400, ST-9000, and H-720. Occasionally, the manufacturer will just use a model name such as ECOS, Optima, and Solis. If you don’t find a name/number in the following formats, you probably haven’t found the right information.

We understand that this may be frustrating to find. And if you find yourself getting upset, please give us a call. Our customer service team has a process that allows them to easily identify your unit. We’re open Monday through Friday and can be reached at (866) 802-6383. Contact us if you have any questions or concerns with this process.

Sloan Knowledge Center

Toilet and faucet systems can be complicated. But you don’t have to approach your next Sloan repair blind. That’s because we do more than just help you get the parts you need. We also have repair resources that will help prevent you from fumbling through your next fix. Check them out!

Our Repair Center is the place where you’ll find hundreds of articles that will guide you through a variety of different repairs. The step-by-step instructions are accompanied by pictures and video that will break down even the most complicated repairs into simple steps. With these guides even the most complex repairs will go smoothly.

If you don’t find the solution you need in our Repair Center, check out our forums. Our forums are populated by a community of DIYers and repair experts. You can get repair questions answered fast or weigh in with your own DIY stories, solutions and quick fixes. With’s repair resources, every repair can be as simple as replacing a battery in a power tool.
If you’re looking to get your repair questions answered, you’ll want to visit our forum. The expert community here is always happy to help out their fellow DIYer. If you’d rather ask your questions to one of our customer service representatives, you’re more than welcome to do so. But keep in mind that our forum gives you the opportunity to attach photos and directly interact with an expert. No matter what option you choose to use for help, you’ll be able to get the information you need to begin your repair.

Once you’re able to get the necessary parts ordered, you may want to start thinking about the process of getting them installed. And since most of you probably don’t know the process of installing the majority of the parts on our website, we’ve developed a service to help you out. This service is our repair center and it’s full of repair videos and articles that help you install your parts.

Browse all of the eReplacementParts resources below!
Check out our helpful repair resources below...
Customer Comments
Very good service. Easy order, easy payment. Parts in stock and shipped quickly. Fair shipping charges and no gouging "handling" charges. This is my new parts supplier.
David N.
Arizona, USA
A Long History
Sloan has been the world’s leading manufacturer of water-efficient fixtures since 1906. The company hopes to deliver water solutions built to perform, guaranteed to last, and built with the goal of creating a more environmentally friendly water care system. They have several divisions that help promote these goals.

The Sloan Valve company, located in Franklin Park, Illinois, is probably the best known division. Here they refine manufacturing practices to reduce waste, and ensure that the craftsmanship they offer continues to exceed industry standards. If you’ve never used a Sloan product, you will notice the difference in quality right away.