Discussion for the KitchenAid 5K5SSWH 5-QT. Heavy Duty Stand Mixer
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Question: Control Plate
when replacing the control plate is there an adjustment that needs to be made with the screws on the control plate for normal speed control ? or do you just replace it by just tightening up its securing screws and that's it ?
Reply: Control Plate
The speeds will need to be adjusted. The only way to have them correctly adjusted is at a KitchenAid service center. There they will have a service center only tool that will allow them to adjust the speeds to the correct settings.
Question: RRK5A Motor Problem
I have a kitchenaid RRK5A. There is a problem with the motor. I've taken the unit apart but not the motor. The motor won't turn. When I plug it in and turn it on, the motor is trying to turn but won't. I've replaced the brushes hoping that was the problem. Before I start ordering parts I was wondering if you had any diagnostic advice for what I should look at. And if you had any diagrams or video on how to take apart and put back together the motor
Question: K5SSWH Mixer
The Planetary Drip Ring on the mixer has come off and I cannot get it to press back on and stay. Any suggestions?
Reply: K5SSWH Mixer
Try a couple drops of super glue and hold in place till it dries.... Make sure all the surfaces are clean and dry. Its only held by tension.
My mixer works. Makes some noise in breadmaking, lower gears. But it is leaking grease. What should i do
Clean it out and put some fresh grease in there.... #4176597.
Question: Kitchenaid K5SS Mixer
I have a non working motor. Will not run whatsoever. There is 74.6 volts AC from the phase control board to the motor with the switch set at the mid point. Even with 110 volts applied directly to the brushes, it will not run. The stator checks fine, and armature is not shorted. Also, with the switch at the extreme slow or fast position, voltage to the motor becomes zero. What are your comments? Bad armature AND phase control board? Seems strange they would go at the same time, doesn't it?
Question: Dead Mixer
Mixer motor does not come on, and I am pretty sure the worm gear is shot. The wife says the motor did make a sound, but now not at all. Is the motor ruined as well?
Reply: Dead Mixer
So here's what could be wrong here.
If the planetary gear has quit spinning then yes you'll need to get in there and replace the gear, whether it be the worm gear or even perhaps the shaft/pinion gear. The big center gear hardly ever goes out.
If your mixer isn't turning on, it's usually not a shot motor. Much of the time it's a simple repair or adjustment. For example, if you tried taking out the brushes, be sure that you inserted them back in correctly, the carbon brushes have their corner cut off because they act like a key into the housing. Get a flashlight and look into the mixer's brush housing holes and you'll see what I mean.
If that doesn't fix it you could be looking at getting a new phase-board or control plate. It's not quite as common for the armature or field to go bad (your motor).
SHORT ANSWER: The motor is probably fine, most likely needs a new gear and some adjustments. You may need to get it to a service center.
Question: Gear Noise/whine
Hi - I have had this mixer for a few years, and it's always been fairly loud, producing loud gear noise when it's running. It's loud enough that I can't conduct a conversation in the kitchen while I'm using it. It seems like it's also been getting worse over the years.
Is there any way to reduce or eliminate this noise? I realize this model has metal gearing, but even so I know a metal drivetrain can be much quieter than this.
Reply: Gear Noise/whine
Hello there Shane!
Thanks for the question! There are numerous reasons a mixer could be loud. Nearly all of those reasons are due to a dry gear somewhere or something else out of adjustment. Sometimes a bearing needs some oil. In any case, I would call a local service center for this job seeing as they will know all the little things to look for.
Hope that response helps.
Question: Worm Gear Pin Removal
I have watched Mark's excellent KA repair video and spoken with Josh, but when I get to the part where I have removed the tower holding the worm gear (and other gear) I am totally unable to get the pin out. Yes, Mark taps it with a punch and it flies right out- but mine won't be punched out or pulled out- and I fear doing damage with repeated swings and misses. What am I doing wrong? Suggestions? Do you want me to email a photo?
I miss my mixer- please help! Do I drill out the pin and buy a new one? Do I admit defeat and pay a certified KA repair person, or gasp, buy a new mixer because I have been defeated by a small pin?
Since seeing Mark's video I have become a loyal link removed fan. Please don't fail me. My dining table is lined up with mixer parts and my kitchen counter is empty- a very sad state of affairs.
Reply: Worm Gear Pin Removal
There are two important factors when trying to remove a stubborn pin. First, Make sure that the gear tower is firmly supported when you are tapping on the pin. I use a flat surface on a bench vise when I work on them. The vise isn't going to move or allow any bouncing of the tower. The second tip is to use a punch that has a flat face and that is as close to the size of the pin as possible. If the punch is too small it will flair the end on the pin, too big and it will damage the tower gear shaft.
I hope this advice helps!
Reply: Worm Gear Pin Removal
Another idea that you might try is to remove the pin by pushing it from the opposite side if you haven't tried that already. Yes, do as Mark says and PLEASE use a pin small enough for the pesky pin.
If all else fails purchase the entire assembly, complete with the tower, the worm gear and the shaft/pinion gear. Be sure you get the two felt washers as well.
Reply: Worm Gear Pin Removal
If its really suborn you could always get the whole gear assembly (240309-2).