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Identify Your Ice-O-Matic Model
Look for a serial tag located on the back of the unit first. As a general rule a serial tag is located on the back of the unit where you will be able to obtain the information that you need.
If you own a modular machine, such as the C-186, then you’ll find the serial plate behind the front panel on the right, below the access ports.
For under-the-counter machines, check behind the front panel at the base of the cabinet, or on the control box cover.
Here are a few examples of what the model number looks like:
Bins: B40, B100, CRT125.
Condensers: VRC1001, VRC2661.
Cubers: C-106, C-45, EC-1005, EUC-150, ICE-1405, GC-555.
Dispensers: CD-210, EFD-270, GEMD-270, IOD-250.
Flakers: EF-250, EMF-1106, MFI-1256.
Pearl ice makers: GEM-0450, MFI-2406.
Have a Problem with Your Ice-O-Matic Machine? We Can Help!
Check out our Repair Forum for advice from industry experts on a whole range of repairs, including ice machines. There you can find answers to even the toughest repair questions.
The warranties for the products vary depending on the machine, but most of the warranties do cover both parts and labor for a minimum of two years, and a few for three. They also offer a 7-year warranty, which is the best in the business, if you purchase a new filter along with a new cube ice machine, and then remember to replace the filter every 6 months. Keep in mind that you do need to register you ice machines and/or water filters in order to qualify for any of their warranties.